CONDITIONS AND TERMS OF SERVICE
From 1 to 6 pm except for special requirements or last minute phone calls.
Generally within 10am, tolerance according to the room availability for the following booking.
And except for specific needs to be agreed in advance at the time of booking.
If on the day of arrival, you want to have dinner at our restaurant, you must report it at the time of booking or at least 2 days before arrival, the restaurant works by reservation.
1 – ACCOMMODATIONS
Rooms in the old farmhouse
The minimum area for two people is 14 m². The rooms are located in the guest quarter of the farm house, with a double bed or two single beds, private bathroom, hairdryer on request, free Wi-Fi, ceiling fans, heating, daily tidying up (9am-12 am) and final cleaning included.
The prices on our website include bed and bath linen (change every 4 days), car parking, heating, final cleaning, swimming pool and sports fields.
Final sanification is due in case of travelling with pets (Euro 30,00)
Large studios of about 45 m² with double bed and living room, space available for one or two additional beds, private bathroom with hairdryer, internet, frigobar, boiler for hot drinks, air conditioning, security box , terrace, two pool lounge chairs
There is no cooking place. The prices on our website include bed and bath linen (change every 4 days), daily tidying up (9am-12 am), car parking, heating, final cleaning, swimming pool and sports fields.
Final sanification is due in case of travelling with pets (Euro 30,00)
Villas and apartments
Nr. 1 studio for 2 people, nr. 2 two-bedroom apartments for 4 people, nr. 2 140 m² villas suitable for 4-8 people. They are all independent, with equipped kitchen, essential furniture and flatware, private bathroom (nr. 2 bathrooms in the villas).
The prices shown on the site refer only to accommodation and include: car parking, water,, swimming pool use, sports fields and playground, winter heating with heat pump and thermo-fireplace in the villas.
They do not include: daily cleaning and tidying, electricity and gas, optional laundry service upon request (minimum 5 euros per wash), possible supply of bed linen and towels, on request at a cost of € 25.00 per week, for all guests staying (not usable as beach towel / pool).
Options: the apartments are provided with a cleaning set, if you want the daily tidying up (available on request, to be agreed), air conditioning (on request for 10% increase of day price), laundry service (available on request for 5 €), final cleaning euro 40,00.
In our municipality we follow a recycling program, you can find our waste separation area close to the amphitheatre.
Apartments in Caminia Bay (Municipality of Stalettì – CZ)
In the beautiful Caminia bay 7 km away, at 50 m from the beach, accessible through a private road, nr. 6 apartments are available for 2 to 6 guests.
The prices on our website include refer to a minimum one week stay and they include water, car parking, starter bed and bath linen, common use of washing machine positioned in the yard, 1 beach chair, 1 lounge chair (without beach service).
In every apartment there is a cleaning kit since the daily tidying up is not included (but available on request, to be agreed). The apartments are autonomous also for the kitchen and prices do not include breakfast.
They also do not include: daily cleaning and tidying, electricity and gas, possible supply of bed linen and towels, on request at a cost of € 25.00 per week, for all guests staying (not usable as beach towel / pool).
Options: the apartments are provided with a cleaning set, if you want the daily tidying up (available on request, to be agreed), final cleaning euro 40,00.
At the entrance of the village there is a waste separation area managed by the Municipality of Stalettì where guests have to deposit their garbage.
Delivery and restitution of premises
Our accommodation are rented for periods not inferior to one week from June to September.
They are delivered to guests from 2 to 7 p.m. (check-in), in order and in proper sanitary conditions, check-out is at about 10 a.m. and spaces should be left in the same conditions as they were received. The final cleaning for villas and apartments costs 40€ plus – 30€ in case of sanification for those who travel with little pets . The presence of any animals – only small size – must be agreed at the time of booking
Only at the time of delivery guests can express their complaint and get a resolution. No late objections will be accepted.
At the time of keys delivery guests will be asked for a deposit of 150€ to be paid back at the end of the journey if any deduction is due.
A later check out can be agreed with the Management office; in this case, it is understood that the Customer provides for the transfer of personal effects and baggage present in the inhabited areas, but if the time of check out will not be respected without any notice the charge of the day will be due, together with an eventual sanction for the inability to rent the accommodation.
2 – EXTRA CHARGE FOR ALL ACCOMMODATIONS
In the B & B rates – half board and full board, the cost of the Italian breakfast is included.
You can request a continental breakfast, at an extra cost of € 2.00 per person per day.
From November 1 to March 20 at the rates of the rooms at the Casale and Junior Suites, the cost for the use of heating, equal to 10% of the daily rate, will be added.
For guests accompanied by pets, a one-off fee of € 30.00 is required for the sanitation of the rooms at the end of the stay.
Deposit. We reserve the right to ask for a deposit up to € 150 to be devolved at the end of the journey except for
For the cleaning of the residences in the apartment, at the end of the stay, a fixed contribution of € 40.00 is due.
In the air conditioned rooms the air-conditioners should not be ketpt ON in you absence. This would result in a 10% extra charge for that day in addition to the basic cost.
Electricity and Gas
When the keys of the apartment are handed over, the reading of the gas and electricity meters will be taken note. At the end of the stay the relative counts will be made.
3 – BENEFITS
Discounted prices are not refoundable, the same for surrenders or anticipated leavings.
The paid amount remain valid and can be enjoyed in the following 12 months on agreement according to availability.
4 – CANCELLATIONS
Cancellations will be accepted within 30 day the date of arrival (60 days for July and August.), only one day would have to be refunded. Beyond the said terms, the 30% of the total amount of the reservation would be due. In case any notice of the cancellation the whole amount would be due.
Accommodations will be assigned booked by reception of a deposit of 30% of the total amount and according to rooms availability . Management office retains the possibility to notice any variation within 10 days and in case of guest deny the deposit will be paid back.
5 – BOOKINGS
All prices include VAT.
We ask for a deposit payment of 1/3 of total amount at the time of booking and balance at the arrival.
For periods inferior to 3 overnight stay the payment should be settled in one solution.
6 – PROMOTIONS AND DISCOUNTS
Promotions and discounts are proposed at time of booking according to your requirements, to the duration of your stay and to your payment method. You can receive offers from email@example.com but they are not cumulative with other offers available on the web.
7 – PAYMENTS
We accept payment by VISA and Mastercard through submission of a copy of the card and of the personal identity card.
A bank deposit is necessary for reservation and we will furnish the bank details by mail directly from firstname.lastname@example.org , the balance will be paid at arrival.
Whether to request information or to refine or formalize reservations, please send ALWAYS and in advance an email through the booking form or directly to email@example.com with all the details of reservations and telephone numbers and you will be contacted as soon as possible.
Please note that as a result of Municipal regulations, the tourist tax is required.
8 – COMMON OUTDOOR AREAS
The swimming pool area is equipped with free beach umbrellas, lounge chairs and sunbeds. There are also toilets and showers; it is good custom to have a shower before entering the swimming pool.
Having to ensure daily maintenance and irrigation to the pool area, the area can be feasible from 8.00 to 19.00.
The pool is 55 cm deep in the circular protected area for children, who should always be looked after by parents. The rest of it goes gradually from 90 to 160 cm: plunges are forbidden and so any other behavior which could disturb the other guests. Guide lines are exposed in the area.
Volley-ball and football fields and bowls pitch are free during the day whereas a fee is due for nocturnal lighting
External visitors are accepted according to the amount of presences. Also relatives and friends of the guests need to be authorized by the Management office, they need to be registered and to pay an entrance fee for the day.
In the estate there are 28 Km of paths for trekking or biking within the 44 hectares of our land in which you can find grazing land, arable lands, olive trees, Aleppo pines, oaks, locusts and eucalyptus between others.
9- ACCESS TO BORGO PIAZZA – SECURITY – INSURANCE
Access to Borgo Piazza is allowed to vehicles and people through a time regulated gate. Since we are not a traditional hotel, the gate is usually open from 7 AM to 12 PM. Guests can require a remote in order to be free from time closure by paying 20 € as deposit to be paid back at the check out.
Guests’ cars are to be parked in the shady parking area close to the football field. 100 places + 2 bus places are available. The junior suites, villas and apartments have reserved parking close to the relative buildings.
In the estate there are sensor lights (as in the parking area) and the green led lights from the amphitheatre signal the pedestrian path to our Junior suites. The lights in front of the Studios are activated with a twilight.
Along the main avenue in Borgo there is nocturnal enlightment until 1:30 AM.
Smoking is strictly forbidden indoor. We will be thankful to those who choose not to smoke inside the whole estate since it is a real natural park to be protected.
The Management office does not take any responsibility for personal injury which may occur to our guests, especially due to circulating vehicules, around parking areas or during the excursions in the estate.
Security boxes are present only in our studios, they are programmable with personal codes but we can accept personal belongings to be temporary kept in our company strongbox.
Our guidelines are on the website and a copy is in every room, then we consider it accepted at the moment of check-in.
10 – PRIVACY
Important. We have a video surveillance system installation for the inhabited areas with infrared continuous recording. All recordings are kept in the maximum observance of Privacy Law. [More info in sections Legal Notes and Privacy]